Platform features
Built for the way you actually work.
Every feature solves a real problem we kept hearing from local providers and the customers trying to hire them. No bolted-on ad-tech. No pay-per-lead games. No surprise quotes.
What you get
Six things every marketplace should have. Most don’t.
Identity verification
Every provider passes a Stripe Identity check before going live. ID + selfie verified against a government-issued document — no exceptions for high-risk trades.
License verification
Electricians, plumbers, HVAC techs, and 15 other licensed trades have their state license looked up against the Washington L&I database. The badge on a profile means we checked.
Flat subscription, no lead fees
One monthly plan covers every booking, estimate, and customer message. No pay-per-lead, no bidding wars — and you keep every customer you win.
Two-sided blind reviews
Customer rates provider, provider rates customer — neither side sees the other's score until both submit or 72 hours pass. No retaliatory reviews, no review-bombing.
Money held until it's done
Deposits are held securely through Stripe and release to the provider only after the job is complete. Disputes pause the payout while eLinked mediates.
Hyperlocal matching
Search shows providers in your actual service area, ranked by distance and availability. We launch one city at a time — Yakima first, Spokane next — so the people you see can actually show up.
A Verified badge confirms a provider’s identity and, for licensed trades, current licensing at the time of the check. It is not an endorsement and is not a guarantee of the quality, safety, or timeliness of any provider’s work — please review each provider for your specific job. See our Terms for the full verification policy.
Documentation trail
The whole job, on the record.
Peace of mind you can both point to. Every booking keeps a shared record the two of you can see — add the permit, the receipt, the invoice, and the before-and-after photos, right on the job.
- What one of you uploads, the other sees — up to 20 items per booking.
- Photos or PDFs — the receipt, the permit, the before and the after.
- No more digging through texts and emails for the paperwork.
Screen images simulated.
Side by side
Compete on quality. Win on merit.
A line-by-line comparison against the lead-gen platforms most local providers know too well.
| Feature | Other platforms | eLinked |
|---|---|---|
| How providers pay | $15–$85 per lead, every estimate | Flat monthly subscription, unlimited estimates |
| Job rates | Hidden until you call | Posted upfront on every profile |
| Customer reviews | One-sided, often retaliatory | Two-sided, blind submission, 72-hour window |
| Provider verification | Self-declared, rarely checked | Stripe Identity + state license lookup for high-risk trades |
| Customer protection | Chargeback fights, no recourse | Deposit in escrow, 24-hour dispute window, admin review |
| Provider protection | Customer no-shows = your loss | No-show forfeits the deposit; payment held in escrow until the job's done |
| Communication | Endless voicemails, email forwarding | In-app messaging with off-platform-fee detection |
| Booking documentation | Photos and paperwork scattered across texts and email | A shared photo + document record on every booking — both sides, one place |
| Geographic reach | Diluted nationwide, low local match quality | Hyperlocal — one market opened at a time |
| What customers pay | Hidden markups you find out about later | No account fee, no subscription — you pay when you book |
Two sides, one app
What each side actually gets.
For providers
List up to 3 trade categories with up to 20 freeform services per profile.
Set your own hours, service area radius, and per-service deposit (above the platform minimum).
Accept or decline every booking — no auto-assigned jobs.
Decline a job before accepting without it counting against you.
See verified customer ratings before you arrive.
Get paid 2 business days after job completion (instant payout available for qualifying providers, 2% fee).
Resume your onboarding from any device — server-side save-and-resume on every step.
For customers
Browse providers without an account — no signup wall.
See real prices, real reviews, real verified badges before you book.
Pay your deposit upfront; the rest after the job is done.
Cancel within 1 hour of booking for a full refund (cooling-off rule).
Reschedule a booking with one tap — provider accepts the new time or cancels with no charge to you.
Dispute the cancellation outcome within 24 hours; admin reviews.
72-hour blind review window — neither side sees the other's score until both submit.
Ready when you are.
Yakima is live. Spokane is next. Tell us where you are and we’ll let you know the moment your city opens.